Warranty Policy (Techynx)

Warranty Policy Techynx: This policy explains the warranty coverage provided for laptops purchased from Techynx, including claim procedures, exclusions, and repair or replacement processes.

1-Year Manufacturer Warranty

All laptops come with a 1-year manufacturer warranty covering:

• Hardware defects
• Internal component failures not caused by misuse
• Manufacturing-related issues

What the Warranty Does NOT Cover

• Accidental damage (drops, liquid spills, cracked screens)
• Normal wear and tear
• Damage caused by tampering or unauthorised repairs
• Software-related issues such as OS corruption or viruses

Extended Warranty

Optional extended warranty plans may be available at checkout.

Coverage details and duration depend on the selected plan.

How to Make a Warranty Claim

To submit a claim:

• Keep your purchase receipt or order confirmation email
• Contact our support team with:
  • Order number
  • Product serial number
  • Description of the issue
  • Photos or videos if available

We will guide you through the process and coordinate with the manufacturer’s service centre or authorised repair partner.

Replacement & Repair

Approved claims may result in repair, parts replacement, or product replacement depending on the manufacturer’s policy.

Processing time varies based on service centre workload and parts availability.

Need Help?

For questions about this Warranty Policy Techynx, contact admin@techynx.net.